About AIVCC
We are culturally safe, accessible virtual healthcare for First Nations, Inuit and Métis peoples and their families across Alberta.
Our Vision & Mission
Vision. A future where First Nations, Inuit and Métis peoples enjoy full and equitable access to the conditions that create good health — including culture, language, land and resources, social justice and respectful health services.
Mission. Provide accessible, culturally safe and medically appropriate virtual care for self‑identifying Indigenous people in Alberta and their families.
Clinic Hours
- Mon & Wed: 8:30 am – 8:30 pm
- Tue, Thu & Fri: 8:30 am – 4:30 pm
- Sat, Sun & most holidays: 12:30 pm – 4:30 pm
Our Purpose
Timely, appropriate access to care
Quality care and continuous improvement
Strong relationships for better outcomes
Community‑directed learning and new knowledge
Teach new learners & support ongoing professional education
Core Values
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Culturally and clinically safe care for clients, families and communities.
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Welcoming, caring service for every person we see.
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Support self‑determination; recognize that health looks different for different people.
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Uphold ethics, safety and quality in our facility and practice.
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Work with your current care team and connect you with local primary care when possible.
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Open, non‑judgemental listening to clients, families and the care tea
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Reduce barriers — physical, language, cultural — to using our services.
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Be accountable and open with clients, staff, partners and funders.
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Be creative and open to evidence‑based approaches.
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Evaluate our services to improve and reinforce what works.
Our Story
- AIVCC was created to close gaps in access by offering timely, culturally‑safe virtual care across Alberta
- We work alongside Indigenous organizations and local providers so that care is coordinated and trustworthy for patients and families.
Partners
We collaborate with Indigenous organizations, healthcare providers, government funders and technology partners to ensure care is timely, culturally‑sensitive and medically appropriate.
What We Do
Mental Health Services
- Culturally safe counselling for adults & adolescents (13+)
- Support for stress, anxiety, depression, grief, trauma‑informed care
- Navigation to local and Indigenous supports as needed
Virtual Doctor Visits
- Phone or secure video — your choice
- Prescriptions/renewals, lab & imaging requisitions, medical notes
- Follow‑up plan and results review
Family & Community Care
- Primary care with a focus on prevention and family health
- Chronic condition support and self‑management coaching
- Care plans tailored to your goals
Clinic Hours: Mon & Wed: 8:30 am – 8:30 pm, Tue, Thu & Fri: 8:30 am – 4:30 pm, Sat, Sun & Most Holidays: 12:30 pm – 4:30 pm
Phone
Fax
1-855-574-0807
Mailing Address
18232 102 Ave NW Edmonton, T5S 1S7